Elite Bioclean Solutions Last updated: April 2026
1. Who We Are
Elite Bioclean Solutions is a biohazard and decontamination cleaning company based in Barnsley, South Yorkshire. We provide specialist cleaning services throughout the United Kingdom.
Company contact details: 📞 07576 375235 ✉️ info@elitebiocleansolutions.co.uk 🌐 elitebiocleansolutions.co.uk
For the purposes of UK data protection law, Elite Bioclean Solutions is the data controller responsible for your personal data.
2. What Data We Collect
We may collect and process the following personal data:
- Your name
- Your phone number
- Your email address
- Your property address or location
- Details of your enquiry or the service you require
- Any additional information you choose to provide to us
3. How We Collect Your Data
We collect your data when you:
- Call us directly by phone
- Send us an email
- Complete a contact or enquiry form on our website
- Communicate with us by any other means
4. Why We Collect Your Data
We use your personal data for the following purposes:
- To respond to your enquiry
- To provide you with a quote for our services
- To carry out the services you have requested
- To communicate with you about your booking or job
- To comply with our legal and regulatory obligations
- To send you follow-up communications where you have consented to this
Our lawful basis for processing your data is either your consent, the performance of a contract, or our legitimate business interests in responding to enquiries and providing our services.
5. How We Store Your Data
Your data is stored securely. We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or destruction.
We will only retain your personal data for as long as is necessary for the purposes set out in this policy, or as required by law.
6. Who We Share Your Data With
We do not sell, rent or trade your personal data to any third parties.
We may share your data with trusted third parties where necessary to deliver our services — for example, where we work with subcontractors or waste disposal partners. Any such parties are required to handle your data securely and in accordance with UK data protection law.
We may also disclose your data where required to do so by law or in response to a valid request from a public authority.
7. Your Rights
Under UK data protection law you have the following rights:
- The right to access — you can request a copy of the personal data we hold about you
- The right to rectification — you can ask us to correct any inaccurate or incomplete data
- The right to erasure — you can ask us to delete your personal data in certain circumstances
- The right to restrict processing — you can ask us to limit how we use your data
- The right to data portability — you can ask us to transfer your data to another organisation
- The right to object — you can object to us processing your data in certain circumstances
To exercise any of these rights please contact us at info@elitebiocleansolutions.co.uk or call us on 07576 375235. We will respond to your request within one month.
8. Cookies
Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device when you visit a website.
We may use the following types of cookies:
- Essential cookies — necessary for the website to function
- Analytics cookies — to help us understand how visitors use our website
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
9. Third Party Links
Our website may contain links to third party websites. We are not responsible for the privacy practices of those websites and we encourage you to read their privacy policies.
10. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to check this page periodically.
11. How to Complain
If you have any concerns about how we handle your personal data you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.
ICO contact details: 🌐 www.ico.org.uk 📞 0303 123 1113
12. Contact Us
If you have any questions about this privacy policy or how we handle your data please contact us:
📞 07576 375235 ✉️ info@elitebiocleansolutions.co.uk 🌐 elitebiocleansolutions.co.uk